Privacy Policy

1. Introduction

Zolify is an authorised Zoho consulting partner helping businesses implement, migrate to, and optimise the Zoho ecosystem. We are committed to protecting the privacy of everyone who interacts with us online or through our services. This policy describes what information we collect, why we collect it, and how we handle it.

2. Information We Collect

We collect the following categories of information:

• Contact form submissions — name, email, company, phone number, and the content of your message when you contact us.
• Newsletter email addresses — the email address you provide when subscribing to our newsletter.
• Analytics cookies — anonymous usage data collected via cookies to help us understand how visitors use our site.
• Server logs — IP address, user-agent string, timestamps, and referring URL captured automatically when you visit the site.

3. How We Use Your Information

• To respond to enquiries and provide the consulting services you request.
• To send newsletters and product updates (only if you have subscribed).
• To monitor, maintain, and improve the security and performance of our website.
• To comply with legal obligations and enforce our terms of service.

4. Cookies and Tracking

We use cookies and similar technologies to operate the site and measure usage. For details on each cookie we use and how to control them, please see our Cookies Policy.

5. Third-Party Services

We rely on the following trusted third parties to operate this website and deliver our services:

• Mailchimp — newsletter delivery and subscriber management.
• AWS SES — transactional email (contact form replies, confirmations).
• Payload CMS — content management for marketing and blog content.
• Coolify — self-hosted application hosting for our CMS and website.

6. Data Sharing

We do not sell your personal information. We share information only with the third-party services listed above, strictly to the extent necessary to operate our website and deliver the services you have requested.

7. Data Retention

• Contact form submissions — retained for up to 24 months after last correspondence.
• Newsletter subscribers — retained until you unsubscribe.
• Server logs — retained for up to 90 days for security and troubleshooting.
• Analytics data — aggregated and anonymised; retained in line with our analytics provider's default settings.

8. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information ("right to be forgotten").
• Object to or restrict certain kinds of processing.
• Request a portable copy of your data.
• Withdraw consent at any time, where processing is based on consent.

9. Contact Us

To exercise any of the rights above, or if you have questions about this Privacy Policy, please contact us.